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Clinicians and other healthcare professionals

For worked case studies exemplifying the importance of a systems approach, go to:

An example of the benefits of a systems approach (Section 1)

Applications of the approach (Annex 1)

Case studies (Annex 2)

Executive leads, research and improvement funders

For a top level description of the systems approach and the value of its application in healthcare, go to:

An example of the benefits of a systems approach (Section 1)

Comparison of existing improvement tools (Section 2)

An integrated approach to design and improvement (Section 5)

Healthcare transformation and improvement professionals

For a detailed description of an engineering systems approach and its application in a healthcare context:

Critical questions that deliver a systems approach (Section 3)

Four complementary perspectives on a systems approach (Section 4 )

An integrated approach to design and improvement (Section 5)

Applications of the approach (Annex 1)

Case studies (Annex 2)

Elements of a systems approach (Annex 3)

Compilation of approaches (Annex 4)

Engineers and systems leaders

For a description of the potential for application of systems approaches in a healthcare context, go to:

An example of the benefits of a systems approach (Section 1)

Comparison of existing improvement tools (Section 2)

An integrated approach to design and improvement (Section 5)

Applications of the approach (Annex 1)

Case studies (Annex 2)

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Foreword

Executive summary

Introduction

Section 1

Healthcare as a ‘system of systems’

Section 2

Approaches to improvement

Section 3

Defining a systems approach

Section 4

A framework for thinking

Section 5

A framework for action

Annex 1

Applications of the approach

Annex 2

Case studies

Annex 3

Elements of a systems approach

Annex 4

Compilation of approaches

Bibliography

About the project